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0:50
YouTube
Penji Studios
The Power of Listening: How Empathy Fuels Customer Success (HubSpot's Approach)
Discover the number one secret to customer satisfaction and business growth: listening. In this video, we delve into the crucial role of empathy in understanding your customers' genuine needs and frustrations. Discover how a leading company like HubSpot leverages authentic customer feedback to drive product improvements and enhance service. We ...
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