From move-in week to finals, universities are deploying AI voice and chat agents to manage help desk demand spikes, deflect ...

Putting people at the center of security, support and AI strategies helps institutions adapt to technological change without losing sight of their mission. As colleges and universities adopt new ...

The presentation remote helps instructors spend less time managing technology and more time engaging students.

When, in 2020, the principal of East Ridge High School in Lake County, Fla., considered adding an aviation pathway to the school’s career and technical education (CTE) program, she sought advice from ...

Incorporating student voices when purchasing new educational technology such as whiteboards and laptops allows school districts to boost learning and keep the technology relevant.

Higher education’s reliance on third-party software and Software as a Service platforms has never been more consequential.

Just as organizations must pursue data governance in higher education, they must also establish procedures for artificial intelligence governance to ensure that AI tools are handled properly. However, ...

After the Canvas breach exposed 275 million users, higher ed IT leaders are rethinking how they vet, contract with and monitor third-party software vendors. In May, a cybercriminal group executed the ...

Suchi Rudra is a writer whose work has appeared in The New York Times, BBC and Vice, among other publications. From cloud applications and video to artificial intelligence tools and connected devices, ...

Higher education leaders are under sustained pressure to improve student retention, strengthen STEM pipelines and demonstrate ROI for new technology initiatives. At the same time, institutions are ...

Wylie Wong is a freelance journalist who specializes in business, technology and sports. He is a regular contributor to the CDW family of technology magazines. When Joe Way joined UCLA in fall 2023, ...