Two Illinois customers allege Walmart created voiceprints from service calls without obtaining consent required under the state’s biometric privacy law.

Buying groceries at Walmart may be convenient, but it's not without its issues. Here are the top customer complaints about grocery shopping at Walmart.

It's shopping season, with Prime Day around the corner and other retailers having their own competition sales. If you've been ...

EAST ST. LOUIS — Walmart has been tagged yet again in a class action lawsuit brought under Illinois' biometrics privacy law, this time for allegedly recording customers' voices without their consent ...

Walmart will leverage proprietary AI, generative AI and retail-specific Large Language Models (LLMs) to provide hyper-personalized customer experiences and improve customer service. Additionally, the ...