I saw up close at MySpace what everyone is now learning from YouTube: users vote with their behavior, not with their loyalty.

Editor's Note: This article has been updated on August 28, 2023 to include new data and information. In the digital age, the way a product or service feels to users can make or break its success. At ...

As economic pressures intensify and budget cuts become a harsh reality, many organizations face difficult decisions about where to allocate resources. In these challenging times, the ROI of user ...

If you have ever wondered why some apps make you fall down a rabbit hole of fun, while you cannot bear to even get through the registration page on others, the answer often lies in user experience ...

Growing a business in any industry today is all about the user experience (UX). You have one chance to make a good first impression on your users, and when something isn't right, word travels fast. At ...

In her professional life, coauthor Lauren Stara has worked for three architectural firms, one zoo, one multinational corporation, two museums, five universities, three public libraries, and one state ...

In collaboration with the Department of Information Science, the ATLAS Institute’s certificate in user experience gives students the skills and vision to reimagine how humans interact with technology.

The following guidance is based on the best available evidence. The full guidance gives details of the methods and the evidence used to develop the guidance. In this guidance, families and carers ...