The automation of technical support services, traditionally a significant revenue stream for Business Process Outsourcing (BPO) firms, is accelerating, according to CNBC. Unlike customer service roles ...

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Even though companies added job openings in January, the number of unemployed US tech workers rose almost a full percentage point. The unemployment rate among tech workers leaped almost a full ...

The U.S. tech landscape is evolving fast. CompTIA, Inc.’s “State of the Tech Workforce 2025” report shows more than 5.9 million people held tech jobs in 2024, with that number expected to pass 6 ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. The tech industry is starving for talent. But not necessarily ...