Customer relationship management (CRM) is a technology-driven approach to managing a company's interactions with its potential customers. A CRM system generally helps businesses organize customer data ...

Wai Wong is the Founder, President and Chief Executive Officer of Serviceaide, a global provider of enterprise service management solutions. Enterprises across every industry are grappling with the ...

Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows. In 2015, ...

Employers can address these challenges by simplifying the hiring process and making it more transparent, LiveCareer says.

Discover how automated underwriting speeds up loan processes and reduces errors with tech-driven decisions, enhancing efficiency in personal, auto, and mortgage loans.

Microbial systems are no longer confined to classical fermentation. In the face of global sustainability challenges, these ...

Windows Task Manager keeps a tight check on applications, processes, and services running on your PC. If any of them is causing a slowdown, it lets you close or end that process. If the Task Manager ...

Growth in demand for clean water, waste reduction, and environmental safety has driven innovation in sanitary-environmental ...