Whether you’re launching a new business or trying to grow from a very small one, it’s important to develop a lot of leads. Unfortunately, business development work can be time consuming and results ...

When is the extra efficiency of a predictive dialer vs power dialer worth it? Learn about both types of auto dialers and when to use them. When it comes to streamlining the efficiency and ...

Before today, if you wanted to replace your phone with the Hangouts Dialer, it was a pain. The app didn’t actually identify itself as a system dialer, meaning that tapping phone numbers within other ...

The main tradeoff between a predictive dialer vs progressive dialer is speed vs control. Learn about both and and how they compare. Before choosing between a predictive dialer and a progressive one ...

Google is giving developers of third-party calling apps the ability to integrate with Phone by Google and other system dialers. The Android team today detailed how Jetpack Telecom v1.1.0 “brings ...

Long gone are the days of the rotary telephone. Today, call centers employ a wide range of modern technology to make customer support as user-friendly as possible. Autodialers, first introduced in the ...

Your sales team is burning through leads faster than they can convert them, and your cost per acquisition keeps climbing. Reps spend 70% of their time on nonselling tasks, according to Salesforce’s ...