Juggling customer details, remembering follow-ups, and keeping track of every interaction can be overwhelming for small ...

Sales teams from the smallest of businesses to the largest of organisations use customer relationship management (CRM) software. CRMs can help to automate workflows, reduce manual tasks and, most ...

I don’t do spreadsheets. Well, I do, but unwillingly. Numbers give me the shivers, they always have. I’m a words person. But everyone’s different – my wife is the opposite. She spends more time in ...