ServiceNow is applying its industry-leading service management capabilities to customer service to close the service gap. Unlike traditional CRM products that stop at customer engagement, Customer ...
Pharmaceutical company AstraZeneca has rolled out ServiceNow self service IT to 51,500 staff globally in four months. ServiceNow is being used to support the company's unified shared services ...
Lightstep Incident Response gives devops teams access to observability tools to determine the root cause of incidents via a self-service portal. ServiceNow has added an incident management platform to ...