SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq: NICE) business, today announced new enhancements to CXone Agent for Salesforce that enables omnichannel experiences for customers – ...
SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq: NICE) business, today announced the addition of multiple new partnerships in Australia which will bring NICE inContact CXone – the ...
MIAMI, April 17, 2019 /PRNewswire/ -- Sitel Group, a global customer experience management leader with locations in 27 countries, today announced it won the 2019 NICE inContact CX Excellence Award for ...
NICE and NICE inContact last week held their annual user/analyst/partner event, Interactions, in Orlando, Fla. It was the second annual event since NICE acquired inContact in late 2016, and signs of a ...
After deploying an artificial intelligence-powered solution from Nice InContact into its chatbot, TechStyle Fashion Group said it experienced cost savings while maintaining “satisfied” shoppers as ...
NICE inContact this week released the Spring 2019 version of its CXone cloud-based contact center software. It features multiple artificial intelligence-powered updates for smarter customer and agent ...
NICE inContact (Nasdaq: NICE) today announced that Lake Corporation has joined the DEVone Ecosystem program as the first Australia-based DEVone partner, providing XCalibur Unified Agent Desktop ...
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