My company sells and implements five customer relationship management applications and we've been doing this for too long to mention here without depressing myself. We've implemented CRM systems at ...

When it comes to anything that is free, there’s a natural tendency to assume some key feature has been hobbled or is missing altogether. In the case of the free CRM application offered by HubSpot, it ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. SAP AG, Siebel Systems Inc. and PeopleSoft Inc. are trying ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Open source products like the ones included in Das' list mostly ...

In most organizations, associating the CRM application with the business intelligence (BI) system can provide all the magical spells required to enchant customers and ensure their continued loyalty.

Okay, you saw what I think about the Four Bad Boys of CRM the other day. Now onto the next not-really-a-tier tier. You'll note that this year, I'm changing the way I do my ZDNet blog posting to the ...

SAP is teaming with Sybase to offer its business applications on mobile devices, including the iPhone, Windows Mobile, BlackBerry, Symbian and Palm devices. The long-term partnership will leverage ...

Jitterbit has introduced advanced features to enhance the compatibility of its open source integration software with Oracle CRM On Demand Release 16. “We are seeing a push in the Oracle CRM On Demand ...

LONDON, September 20, 2010 /PRNewswire/ — A recent survey conducted byAdvanceNet – http://www.advancenet.co.za – Africa's leading simple CRM(http://www ...