There's lost of ways to help your friends and family solve their tech problems. You can send them links to Lifehacker articles, tell them how to fix a problem over the phone, or you could fix the ...

I recently heard from a reader who asked about the best software for remotely accessing and controlling another computer. I use the software to manage my Mac Mini’s Plex and Channels DVR servers when ...

We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...