Explore the top 18 generative AI tools revolutionizing customer service, from advanced chatbots like Cognigy and IBM WatsonX Assistant to comprehensive platforms like Salesforce Einstein Service Cloud ...

Powered by Fuel iX, an enterprise-grade AI engine, TELUS GenAI customer support tool provides a safe, convenient and intuitive customer support experience TORONTO, May 21, 2024 /CNW/ - TELUS is proud ...

(WHTM)– The Pennsylvania Turnpike announced its newest tool, intended to make customer service easier to connect with the turnpike. The Pennsylvania Turnpike has introduced its all-new AI-powered ...

In an uncertain economy, excellent customer service is paramount because customers must make tough decisions about where they spend their tighter budgets. Companies that recognize that and prioritize ...