Winning new audiences and retaining current customers have always been evergreen challenges for businesses. The touch points through which customers prefer interacting with brands have changed over ...

The 2024 Interactive Customer Experience Summit brought together industry leaders to discuss the evolving landscape of loyalty programs in retail and dining, exploring how businesses can better engage ...

Reward programs, including birthday freebies and discounts, have long been a way for brands to build loyalty and incentivize spending. But now some companies are becoming a bit more stingy — and ...

KNOXVILLE, Tenn., Nov. 17, 2023 (GLOBE NEWSWIRE) -- JTV ®, the national jewelry retailer and broadcast network, today is excited to announce the launch of its new "JTV Rewards" customer loyalty ...

FOUNTAIN VALLEY, Calif., July 16, 2025 /PRNewswire/ -- As part of its commitment to an excellent customer experience, Hyundai Motor America is launching a new customer benefits program – Hyundai ...

Many customers have changed their shopping habits due to the pandemic. Their go-to athletic retailer may be experiencing a stockout or they might avoid their favorite brick-and-mortar beauty store ...

Offering loyalty points or other incentives is a tried-and-true tactic to help merchants retain lasting customer loyalty. Doing so in a world where consumers not only have their pick of businesses, ...

Do you want to increase your customer loyalty and give your customers more reasons to keep coming back? It is no secret that regular customers are one of the greatest assets for any company. It’s time ...

Virtually all states have ended restrictions on public and indoor dining, and ravenous consumers have been responding. Restaurants sales reached $66 billion in April, a 30% increase from February and ...

Offering the possibility of converting rewards into crypto or connecting to fast-growing installment payment plans can benefit consumers and merchants alike, Rodrigo McCarthy, executive board member ...