Automation is a hot topic across all industries and is at the top of IT strategic initiatives going into 2019. With the constant attitude of do more with less and at a lower cost, it is forcing many ...

Enterprises are struggling with an ever-growing volume of customer interactions. Gartner has forecasted an increase of three and a half times in five years. Customer service organizations are turning ...

Are you working for your data or are your data working for you? Over the last decade or so, labs have made the move from paper lab notebooks to digital laboratory platforms (DLPs). This is a great ...