A day before Satrupa Kagel’s flight from Tokyo to San Francisco, she found out that American Airlines had canceled her ticket. Is she on the hook for the $3,548 that she had to spend for a last-minute ...
When American Airlines changed Neil Gupta’s flight from Seattle to Miami, he asked for a refund. The airline suggested that it would offer a refund, then backtracked. Will he ever get his money back?
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