Meta is set to monetize customer support on the WhatsApp Business Platform by introducing per-message charges for service replies and utility messages delivered within the 24-hour customer service ...

WhatsApp is also adding ways to earn money through its Updates tab. Businesses can pay to promote Channels, and ads can ...

Introduction:Businesses handling hundreds or thousands of customer conversations often reach a point where manual WhatsApp communication becomes difficult to manage. Order updates, appointment ...

Meta will charge Kenyan businesses KSh 0.52 per WhatsApp service and utility message from October 2026, with payment details due by September 30 for API users.